Warranty Information

10 Year Warranty on the entire trampoline*

We don’t just claim to have the best quality trampoline on the market, we back that claim with our comprehensive 10 year warranty*.
With exceptional engineering, premium materials, quality control and testing, your Springfree® Trampoline is built to last.
We know you want the best for your kids, which is why we designed our 10-year warranty* to be the best trampoline warranty in America.

Not all Warranties are Equal

  • Mat
  • Springs / Rods
  • Safety Net
  • Frame
  • Net Poles
  • Pads / Softedge
Jumpsport / Alleyoop
Vuly Thunder Pro
Skybound Cirrus
Skywalker
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 5 Years
  • 5 Years
  • 5 Years
  • Lifetime
  • 1 Year
  • 1 Year
  • 5 Years
  • 1 Year
  • 1 Year
  • 10 Years
  • 1 Year
  • -
  • 2 Years
  • 3 Years
  • 1 Year
  • 5 Years
  • 1 Year
  • 6 mths
  • 1 Year
  • 1 Year
  • 1 Year
  • 3 Years
  • 1 Year
  • 1 Year
  • www.skywalkertrampolines.com/manuals/trampoline/SWTCS1400_Manual.pdf (November 13, 2018)
  • www.vulyplay.com/trampoline/thunder (November 13, 2018)
  • www.vulyplay.com/trampoline/lift November 13, 2018)
  • www.zupapa.us/support/warranty (November 13, 2018)
  • www.jumpsport.com/outdoor-trampolines-jumpsport-skybounce-10ft-trampoline-with-enclosure (November 13, 2018)
  • www.jumpsport.com/outdoor-trampolines-stagedbounce-14ft-trampoline-with-enclosure/ (November 13, 2018)
  • www.jumpsport.com/outdoor-trampolines-jumpsport-elite-12ft-trampoline-with-enclosure/ (November 13, 2018)
  • www.skyboundusa.com/pages/warranty (November 13, 2018)
  • www.jumpsport.com/outdoor-trampolines-alleyoop-sports-rectangular-10x17foot-trampoline-with-enclosure/ (November 13, 2018)

Accessories

All Springfree Trampoline Accessories are covered by a one year warranty, with the exception of the Springfree FlexrBall which has a 3 month warranty.

Service and Quality you can Trust

Buying a Springfree Trampoline is a family investment. Our commitment to manufacturing the highest quality product means peace of mind for you. We promise to stand behind our product and if you ever have any concerns, we are just a phone call away.

We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags. Click here for details. Please note, that the 10 year warranty is not transferable; and applies to the consumer who originally purchased the trampoline.

Please note that our warranty changed to 10 year coverage in September 2017. To get support on your trampoline coverage terms, or need to purchase spare parts, please contact our Customer Team at (1-877-586-7723).

Need Help?

Register Your Warranty

If you’re a new Springfree owner, register your warranty now. This will expedite the warranty process in the event of a future warranty claim.

Submit a Warranty Claim

If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.

Warranty Claim Process

  • Step 1: Submit Warranty Claim 
  • Step 2: Provide Additional Documentation (if required)
  • Step 3: Warranty Claim Reviewed by Springfree Team
  • Step 4: Final Claim Results to Customer

If you have any question about making a claim, please contact our Customer Care team at (1877 586 7723).