Springfree Trampoline Inc., Springfree Trampoline USA Inc., Springfree Trampoline Aust Pty Ltd, Springfree NZ Limited. ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada and the United States generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.
This policy applies to information we collect, use, or disclose about you:
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.
This policy DOES NOT apply to information that you provide to or is collected by any licensed distributor of Springfree’s products or services. Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. However, accessing the website only to review this policy is not deemed to be use of the website for purposes of accepting this policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.
We collect and use several types of information from and about you, including:
We use different methods to collect your information, including through:
Information You Provide to Us
The information we collect directly from you on or through our Website may include:
You may also provide information to be published or displayed (hereinafter, "posted") on the Website (collectively, "User Contributions"). User Contributions include images or videos, reviews, comments and testimonials related to our products and services. When you submit a tagged #springfree or #springfreetrampoline image or video, comment, review, or testimonial using our Websites, your first name and region will be displayed with your review, comment, or testimonial when it is posted on our Websites. We strongly advise that you do not include any personal information, including your email address, home address, phone number as part of your User Contributions. Your User Contributions are posted at your own risk. You are responsible for obtaining any approvals, authorizations, consents, permissions or permits that are required in connection with you providing the Company with any information (including, but not limited to, any information relating to a third party).
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Websites, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
Some content or applications on the Website, including advertisements, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
You can opt-out of several third party ad servers' and networks' cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada, U.S. Digital Advertising Alliance, or Network Advertising Initiative (links above). You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
It is generally not possible for us to provide service to our customers anonymously. However, in some circumstances, we allow individuals the option of not identifying themselves, or of using a pseudonym, when dealing with us and making general phone queries anonymously.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please use the unsubscribe mechanism at the bottom of our e-mails. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may disclose personal information that we collect or you provide as described in this privacy policy:
We may also disclose your personal information:
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. We do not sell your personal information to third parties.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as the local laws applicable in your jurisdiction of residence. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable privacy laws.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
The security of your personal information is very important to us. We use commercially reasonable efforts to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes the use of physical, electronic, and administrative safeguards. Personal information is stored in secure environments at physically secure facilities and protected by industry standard security tools, and clearly defined internal policies and processes. Any payment transactions and information processing systems will be encrypted using SSL technology.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous data for any legitimate business purpose without further notice to you or your consent.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, and email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information below.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may write to us using the contact information provided below to request access to, correct, or delete any personal information that you have provided to us.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Office using the information provided below.
If you delete your User Contributions from a Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us the information provided below. Please note that if you withdraw your consent we may not be able to provide you with a particular product or warranty. We will explain the impact to you at the time to help you with your decision.
This section addresses rights and requirements under the California Consumer Privacy Act (the “CCPA”) and the California Online Privacy Protection Act (collectively, the “California Laws”). Thus, it applies only to residents of California (“California Residents”). All personal information that relates to California Residents will be collected, used and disclosed in accordance with the California Laws as described in this section.
The Company does not sell any California Information. The Company will, to the extent required by the California Laws, disclose, delete or take any other action with respect to any California Information. A resident of California may request (a “California Request”) pursuant to the California Laws, among other things, that the Company:
A California Request (a) can only be made twice in a 12-month period, (b) will require the collection of certain information by the Company to verify the identity of such resident, and (c) must be submitted to the Company as set forth in Contact Information and Challenging Compliance Section below. The Company will respond to any such request within 45 days after receiving such information.
The California Laws require certain additional disclosures that can be found at this link: California Privacy Disclosures. Company will not discriminate against a resident of California for exercising any right of such resident under the California Laws, except as permitted under the California Laws.
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.
We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us using one of the methods below:
Regular mail to:
Attn: Privacy Office
Springfree Trampoline
151 Whitehall Drive
Markham, ON
L3R 9T1
Toll-free Number: (877)-586-7723
Using the web form located at: https://www.springfreetrampoline.com/privacy-policy-form/
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. In most cases, we expect that complaints will be investigated, and a response provided within 45 days of receipt of the Privacy Policy Form. This may include, for example, gathering the relevant facts, locating and reviewing relevant documents and speaking to relevant individuals. If the matter is more complex and our investigation may take longer, we advise accordingly. To discuss our compliance with this policy please contact our Privacy Office using the contact information listed above.