Trampoline Warranty Coverage
Springfree Trampoline warrants its products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags.
For trampolines purchased after January 1, 2017, full details of your product warranty can also be downloaded here.
For trampolines purchased December 31, 2016 or prior, full details of your product warranty can also be downloaded here.
Should your Springfree Trampoline be out of warranty and require replacement parts, these can be purchased by calling our customer care team at 1877 JUMP SAFE (1877 586 7723).
Trampoline Warranty Registration
DOUBLE your warranty by registering your Springfree Trampoline!
Component | Basic Warranty | Registered Warranty |
Frame | 4 years | 8 years |
Mat | 1 year | 2 years |
Rods - For trampolines purchased BEFORE January 1, 2017 | 1 year | 2 years |
Rods - For trampolines purchased AFTER January 1, 2017 | 4 years | 8 years |
Net | 1 year | 2 years |
Accessory Warranty Coverage
The warranty on all Springfree Trampoline accessories is one year from the date of purchase. Springfree Trampoline warrants that our products are free of defects in material and workmanship under normal domestic use and service conditions. Please remember to register your warranty below.
Current warranty period is as follows:
Accessory | Basic Warranty |
FlexrStep | 1 years |
FlexrHoop | 1 year |
Ground Anchor | 1 year |
Shifting Wheels | 1 year |
Springfree Ball | 3 Months |
1 year |
Warranty Claim
If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the claim form from the link below.
Should you have any question about making a claim, please reach out to our customer care team at 1877 JUMP SAFE (1877 586 7723).
