Returns policy

Posted on:
Feb 13, 2014
Name: 
Tom Wolodzko
Product you want to review: 
City, Province/State: 
Brisbane
Country: 
AUSTRALIA
Where did you find out about Springfree?: 
Dealer location
Safety: 
5
Bounce: 
5
Quality: 
5
Overall: 
2
Review: 

Great product. However not impressed with the returns policy. As I just found out today Springfree does not have one. I wanted to return ground anchors which are unsuitable because they are plastic and not strong enough to go into soil underneath the trampoline. It would have been nice to know prior to the purchase that returns are not possible. I did a search on the website and did not find any references to the lack of returns policy there either.

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