Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star
Large Oval Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

What a great product!

Rischel Bowman, Tustin, CA , UNITED STATES
Aug 14, 2012

I'm very pleased with our new springfree trampoline. I have wanted a trampoline for my children for years, but have been hesitant since I had been injured myself when I was younger on a neighborhood trampoline. After finding the springfree trampoline I knew that I had found the one trampoline I was willing to try so my children could enjoy the fun of having one at home. Since the minute we had it put together, they have been on it day and night. We even put up an umbrella to shade them since they wanted to even be out there in the hot sun. So far, it really has been an awesome purchase. I know it costs more than other brands, but so far I will really say it has been an awesome purchase and one I can see being well worth it. Thank you for making a more safe trampoline that made me finally decide to try it again for my family.



Medium Oval Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

Safe & Fun

Jeff, Red Deer Alberta, CANADA
Aug 12, 2012

We entered the market after watching our son enjoy a traditional trampoline at a friends house. In our research, we came across Springfree. Initially we discounted it as it was triple the price. However, it seemed safer. No falling through springs. No metal poles. The medium oval was the perfect size for our yard. So, when it was on sale at a local store, we purchased it.

We love it. Lots of fun. We have no fear wrestling on it. The bounce is good. The set up was physical, but could be done by one person. (Advice: follow the online video, not the instruction book). Glad we bought it. Price is more than we wanted to spend, but we got a trampoline that we are Very satisfied with.



Medium Oval Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

Great job Canada

Gerard Wright, Langley BC, CANADA
Aug 10, 2012

Love this trampoline!
Bought it on the day Canada won trampoline Gold at London 2012 Olympics!



Medium Oval Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

Our kids love this trampoline

Shane and Nicole Wershler, Calgary, Alberta, CANADA
Jul 29, 2012

After a lot of research, we decided to go with a Springfree Trampoline. No regrets here - this thing is great! The kids love it, and it has provided hours of entertainment. We are confident that the quality and safety are of the highest standards.




Overall
5
Bounce
4
Safety
5
Quality
5

Setting up the Warranty

Sally Rose, Yakima, WA, UNITED STATES
Jul 28, 2012

Directions for setting up the warranty were ridiculous. I spent about 1/2 hour looking for the form on your web site. Never found it. I emailed you and asked for a link. Thank you, I received it. Then I again tried to find it from your website just to prove to myself that it was there. No. I never found a way to get to the warranty registration on your home page. Then the directions for finding the "correct" serial numbers were ridiculous. Happy with the trampoline---which we better be since the price has MORE THAN DOUBLED since we bought one 5 years ago, but not too happy with the web designer. My feeling is you don't want people to register their warranty.


Comment posted on 12 Jun, 2013:

Hi Sally, 

Sorry to hear you had so much trouble. We do absolutely want people to register for the warranty which is why we have our Customer Service team remind all customers that warranty is doubled with registry. We realize it can seem a little hidden and will definitely take your feedback in consideration as we look into redesigns. 

For future reference though you can find Warranty Registration form in the website's footer listed under "Support", you can also find the claim form there. 

Cheers, 

Jasmine


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