Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star
Medium Oval Trampoline
Overall
1
Bounce
4
Safety
1
Quality
1

Not happy

Monika Nowak, Toronto, CANADA
Jun 20, 2014

We got the trampoline for our kids in May.
Took half a day to install.
One spoke kept popping out, I sent an email to your company and no one responded.
Spoke came out again today, and when we tried to fix the plastic joint was broken (?).


Comment posted on 25 Jun, 2014:

Hi Monika,

Fortunately, a broken cleat is an easy fix and our customer care team will walk you through the replacement process. A broken cleat can occur when a mat rod is not entirely seated in the black socket – it can get caught on the edge of the socket and the tension and pressure can cause a breakage.
 
You can take out the few rods surrounding the area of the broken cleats and continue to use the trampoline in the meantime while we lodge the warranty claim (under the two year mat warranty policy). A couple missing mat rods will not affect the integrity or safety of the trampoline. As a side note, please remove the mat rod from the frame so that it does not put undue pressure on the net.
 
Hope this helps and please don't hesitate to ask us any other questions!
 
- Amanda, Springfree Trampoline Community Manager
 

Large Square Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

Amazing Trampoline!

Craig Turner, Edmonton, CANADA
Jun 20, 2014

This is our family's first trampoline that we bought for our 3 young daughters (and dad, too!) We knew it was a good trampoline after seeing our friends' and watching some videos online. Wow, it's a great trampoline. I set it up 90% by myself in 2 1/2 hours. You definitely want to watch a bit of video and follow the instruction booklet exactly and it's quite easy. The safety mesh is invaluable and the bounce is as good as I expected. I expect to have this set up in our yard for many years and fully believe it will last. I would recommend Springfree to everyone. It's worth the money.



Medium Oval Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

we love it

deirdre smedley, nottingham, UNITED KINGDOM
Jun 18, 2014

I love this trampoline as it is suitable for both children and adults. I purchased it based on its safety awards and recommendations. I have had lots of comments from friends and family who have said it is quite unusual looking as it is oval in shape and looks quite futuristic. It has a great bounce to it not like others I have tried. My kids ages range from 6 months to 8 years so I hope to have my trampoline for a very long time.



Large Square Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

great product

joanna strezo, Lake Zurich, UNITED STATES
Jun 18, 2014

Great trampoline, pricey but worth it. We were trying to purchase spring one simply because we didn't know springfree exist. I was buying for my 4 year old son but also for me, his mom for healthy reasons. Hope it will last for long time:)



Compact Round Trampoline
Overall
5
Bounce
5
Safety
5
Quality
5

Awesome Trampoline!

Karen CH., Toronto, CANADA
Jun 17, 2014

I cannot believe how much the whole family is enjoying this trampoline! It's safe, bouncy and a lot of fun. We don't have a huge backyard, so the 8'round trampoline worked very well for us. The weight restriction is a max. 175lbs, but, my husband (190lbs) jumps on it as well and has had no issues. Now, he does not jump on the trampoline like an Olympic athlete, but, he is able to get a good cardio workout!



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