Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star

Overall
4
Bounce
5
Safety
5
Quality
3

Kids love it

Leah, Elliminyt, Victoria, AUSTRALIA
Nov 27, 2014

We have had our springfree trampoline for 5 years. After 4 years the stitching on the mat disintegrated and came apart beyond repair. Expensive to replace. Huge hassle to remove old mat and attach new one. Kids are happy again but don't know if I will replace it next time.




Overall
5
Bounce
4
Safety
5
Quality
5

Is the springfree worth the money you pay?

Brodie Duncan, WA, AUSTRALIA
Nov 26, 2014

Researched for ever before making our purchase and just wanted to provide feedback to the same people like me who will be questioning the cost of a springfree. We purchased ours 14 months ago and live by the ocean. Friends bought a similar sized tramp with the steel springs in a similar location. The springfree still looks relavely new with the only rust being on the bolts that hold it together. Potentially they could invest in a commercial grade bolt and they would completely eliminate the problem. My mates tramp in his own admission looks aged. Rust all over the springs, net degrading rapidly and mat showing first signs. The tramp he bought was very similar in price. Anyway, not here to flufff it too much, but I honeslty wouldnt recommend anything else. BD




Overall
4
Bounce
4
Safety
4
Quality
4

Happy customer to be

kim , nsw, AUSTRIA
Nov 26, 2014

Am extremely happy with the service I've received through your company. In particular, Pam at your Queensland office. I misjudged our garden space and have been well looked after throughout the process of getting someone back out here to build our tramp on a better surface.
I appreciate the commitment to both safety and customer service.
Thanks Pam and Team.




Overall
5
Bounce
5
Safety
5
Quality
5

Great Value

Shannon, Cairns, AUSTRALIA
Nov 23, 2014

Fantastic for my three daughters aged 9, 8 and 6. Took 2 hours to install and definitely needed to watch the install videos. By far the easiest way to install the rods is by getting underneath and putting them in that way. Found it impossible to put the final few in if we weren't underneath doing it that way. Has a great bounce, very quiet and the Large Square is a great size.




Overall
4
Bounce
4
Safety
4
Quality
2

Watch the fibreglass rods after about 5-7 years

Vanessa, Brisbane, Queensland, AUSTRALIA
Nov 18, 2014

Everything has been great with our Springfree - the kids have loved it. We have had it for about 7 years now but after 5 years the kids have gotten shards of fibreglass in their hands when they touch the rods and these are hard to remove and give them rashes. Not made for harsh Aussie conditions after 5 years, but great product up to then.



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