Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star
Large Oval Trampoline
Overall
4
Bounce
5
Safety
5
Quality
5

You get what you pay for

Lacey M, Saint John, NB, CANADA
May 26, 2014

We love this trampoline! It is safe and sturdy and we are very happy we purchased the SpringFree. As happy as we are with it now that it's built, I have to mention the assembly for any future purchasers. The directions said it would take 2 people, 2 hours. Be prepared. 2 People with good muscles needed for sure. The rods were very difficult to get in. Make sure to follow directions and watch the great videos. Despite this, it really is worth the money.


Large Oval Trampoline
Overall
4
Bounce
5
Safety
5
Quality
4

Holder for white mat rod

Manuel Maciel, Ontario , CANADA
May 24, 2014

Within 30 mins of installation, one of the plastic holders for the white mat rods broke, really!


Comment posted on 29 May, 2014:

Hi Manuel

I am sorry to hear about your experience with the rods. 

If the rods have been installed incorrectly, the pressure on them will cause them to pop out.

Please get in touch with us and we will make sure your rods are replaced and help guide you through the intallation process.

 

Thanks

Janna

Medium Oval Trampoline
Overall
4
Bounce
4
Safety
5
Quality
5

Springfree Is an excellent Product

Danny Duncan, Calgary, Alberta, CANADA
May 19, 2014

I am amazed how much work that went it to the design, it is well built, seems very strong. Well done. Way better sesign than others that I looked at.


Medium Round Trampoline
Overall
4
Bounce
5
Safety
5
Quality
5

Reviewing the R79 Trampoline

kevin duhaney, mount Vernon,NY, UNITED STATES
May 10, 2014

The product is great so far although it has only been a week. The only issue i have is the installation process, which is flawed. The online video and manual states how to do the installation but it is incorrect. The online/manual instructions does not work and was very frustrating and was designed for consumers to get this product professionally installed. The way the installers installed the product and the way it was described online made it impossible for someone who is handy to figure this out. Following the video and trying to install the rods along with mat does not work and that is upsetting. If the other installation method was shown, it wouldn't have cost my family the extra $250 for the installation. We are very upset about this and most likely will not recommend this product to anyone else.


Medium Oval Trampoline
Overall
4
Bounce
4
Safety
4
Quality
4

077 Oval

Mark, Sherwood Park, Alberta, CANADA
May 06, 2014

was very hard to get the plastic rods inserted into the mat. Took to grown men and we were sweating like made after it was done... I thought we were doing it wrong it was so hard.


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