Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star
Medium Oval Trampoline
Overall
4
Bounce
5
Safety
5
Quality
4

Good/safe1515 Trampoline

Al Z, Port Elgin, CANADA
Jun 07, 2014

It was easy to install. Instruction is very helpful. I suggest to include a installation CD/DVD to this package. Kids love this trampoline.


Medium Oval Trampoline
Overall
4
Bounce
3
Safety
5
Quality
5

Excellent warranty terms

Ward Rideout, Avondale , NL, CAPE VERDE
May 26, 2014

As parents we made the choice to buy a safe trampoline for our child as his safey is most important to us.


Large Oval Trampoline
Overall
4
Bounce
4
Safety
5
Quality
5

gREAT JUMPING---ALMOST IMPOSSIBLE ASSEMBLY

CLARA C. PRATT, BEND, OREGON, UNITED STATES
May 26, 2014

NOW THAT IT FINALLY UP, THE SPRINGFREE IS GREAT. HOWEVER, THE ASSEMBLY WAS VERY DIFFICULT EVEN FOR TWO STRONG GUYS. WE SENT AN EMAIL ASKING FOR HELP WITH INSTRUCTIONS AND WE WREE GIVEN A TELEPHONE NUMBER, BVUT AFTER 3 TRIES NO ONE WAS EVER THERE. STRUGGLING ON I GOT MY BROTHER INVOLVED; I SIMPLY WAS NOT STRONG ENOUGH TO PUSH THE RODS INTO PLACE. HAVE AT LEAST A FULL DAY ANS MINUMUM OF 2 FOOTBALL LINEMEN TO HELP (OR EXCEPTIONALLY STRONG WOMEN) TO COMPLETE THE ASSEMBLY.
BE PATIENCE STRONG GUYS


Large Oval Trampoline
Overall
4
Bounce
5
Safety
5
Quality
5

You get what you pay for

Lacey M, Saint John, NB, CANADA
May 26, 2014

We love this trampoline! It is safe and sturdy and we are very happy we purchased the SpringFree. As happy as we are with it now that it's built, I have to mention the assembly for any future purchasers. The directions said it would take 2 people, 2 hours. Be prepared. 2 People with good muscles needed for sure. The rods were very difficult to get in. Make sure to follow directions and watch the great videos. Despite this, it really is worth the money.


Large Oval Trampoline
Overall
4
Bounce
5
Safety
5
Quality
4

Holder for white mat rod

Manuel Maciel, Ontario , CANADA
May 24, 2014

Within 30 mins of installation, one of the plastic holders for the white mat rods broke, really!


Comment posted on 29 May, 2014:

Hi Manuel

I am sorry to hear about your experience with the rods. 

If the rods have been installed incorrectly, the pressure on them will cause them to pop out.

Please get in touch with us and we will make sure your rods are replaced and help guide you through the intallation process.

 

Thanks

Janna

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