Overall it has been a great experience with springfree, the only thing I would suggest in future designs is a more friendly ladder for the smaller kids such as my 2 year old daughter. At the moment she struggles to get into the tramp due to the distance from the mide step onto the mat. Would be great if there was another step level. Not a game breaker as she grows up.

We have had this trampoline for 6 years now. Last summer we finally had to replace the stays since they gave out and started poking through the mesh. This trampoline has seen hundreds of kids in our neighborhood and has been used so frequently. We gave up a bit of bounce for incredible safety. It was worth every penny!!! We just love this trampoline.

Unfortunately, we haven't used it a lot yet, but the installation service was well worth it!

Overall happy with our trampoline
Gripes:
Getting last few rods in to their sockets requires almost Superhuman strength.
Pockets that hold up net constantly come out since initial set-up. would be better to have a socket sewn to net that will snap onto ball at end of support rod.
other than that, no issues

For the most part the product is very good and safe. Extremely difficult to build. Instructions were not clear and resulted in a torn pad. Luckily customer service is excellent and it was replaced at no charge.