Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star

Overall
4
Bounce
4
Safety
4
Quality
5

Springfree

L Hyde, Auckland, NEW ZEALAND
Jan 02, 2013

Very happy with our spring free tramp


Large Oval Trampoline
Overall
4
Bounce
4
Safety
4
Quality
5

Oval 77

Greg, South Australia, AUSTRALIA
Dec 26, 2012

Great trampoline, appears to be made from high quality materials and likely long-lasting. Installation spanner included with kit is poor, best to supply own spanner/ratchet, use supplied spanner only for adjusting to final tension.


Compact Round Trampoline
Overall
4
Bounce
4
Safety
4
Quality
4

Mr

Wade Scott, WA, AUSTRALIA
Dec 19, 2012

The instructions are a joke. The trampoline could be assembled in 20 minutes but because of poorly described steps took 2 painful hours, particially step 5. Also the round frame didnt fit together well in the joints. Even when assembled and tensioned the joins didnt line up and bed down fully.


Large Oval Trampoline
Overall
4
Bounce
4
Safety
5
Quality
4

Mrs Nicky Thornton

Nicky Thornton, Auckland, NEW ZEALAND
Dec 09, 2012

Awesome tramp, looks and performs great. Once we got the hang of installing it the process was fun and only took a couple of hours. A small gripe with the add on dunk hoop was the cable ties supplied were too large to fit through the holes in the brackets. But overall a great product and we hope it will last a lot longer than our last chinese tramp (which was a total waste of money)



Overall
4
Bounce
4
Safety
5
Quality
4

Excellent Customer Service

Greg Paull, Grande Prairie, Alberta, CANADA
Nov 17, 2012

I contacted Springfree by email to request a new buckle that was broken on the cover that we had just bought for our jumbo square trampoline. All I wanted was a new buckle, but they sent us a whole new cover! All they asked for in return was a photo of the broken buckle. On top of that the customer service was fast and friendly. Great stuff and a refreshing change.

Thank you Springfree!


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