Customer Reviews

See only Overall rating of: 5 stars, 4 stars, 3 stars, 2 stars, 1 star
Large Oval Trampoline
Overall
4
Bounce
5
Safety
5
Quality
4

Sprinfree Large Oval review

James Echenique, Sparks Nevada, UNITED STATES
Jan 16, 2015

Overall happy with our trampoline
Gripes:
Getting last few rods in to their sockets requires almost Superhuman strength.
Pockets that hold up net constantly come out since initial set-up. would be better to have a socket sewn to net that will snap onto ball at end of support rod.
other than that, no issues



Overall
4
Bounce
4
Safety
4
Quality
4

Oval Springfree Review

J Scott, Belleville, ON, CANADA
Jan 16, 2015

For the most part the product is very good and safe. Extremely difficult to build. Instructions were not clear and resulted in a torn pad. Luckily customer service is excellent and it was replaced at no charge.



Overall
4
Bounce
4
Safety
5
Quality
5

easy set up

Belinda, Kaikoura, NEW ZEALAND
Jan 16, 2015

After being warned (by my sister and her husband) of how hard it was to put tramp up I watched the on line instructions with my 10yr old, then we did it in just over an hour. Kids love it and Im happy to watch them jump knowing they can't get hurt. Thanks springfree!



Overall
4
Bounce
4
Safety
4
Quality
4

Trampoline and accessories review

Sandi Vickery, Huxley, alberta, Canada, CANADA
Jan 16, 2015

We have a great trampoline but am extremely disappointed at the price of the accessories. Wanted to add on a basketball net but found it to be an outrageous price for what you receive!



Overall
4
Bounce
4
Safety
4
Quality
4

Survey

Marina Didyk, Kelowna, BC, CANADA
Jan 15, 2015

We love our trampoline. The only complaint I have is the installation process was very disappointing. Please don't hire people to do your installs when they don't have experience. They took 8 hours to install only to find out (ourselves noticing) that the net was on wrong and my grandchildren fell out and caught themselves on the bar that was in the middle of the opening of the net. They had to come back and take the net off completely and reinstall it to the right place.


Comment posted on 19 Jan, 2015:

Hi Marina,

We're very sorry that happened during your first moments with the Springfree! We recommend doing installation through our team since they have lots of hands on training assembling Springfree Trampolines. Our models are unique compared to other trampolines on the market, so it really does take that experience to install the Springfree Trampoline quickly and correctly. We hope your family is enjoying your Springfree Trampoline now though! Please don't hesitate to reach out to us if you have questions or concerns with your new trampoline. 

- Amanda

 

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