Springfree Trampoline Reviews

Write a Review


Overall
5
Bounce
5
Safety
5
Quality
5

Springfree is an amazing company to deal with & LOVE their trampolines!

Jill, Brandon, Manitoba, CANADA
Jul 28, 2015

I cannot say enough about Springfree - we first purchased the trampoline and when we got it home and opened the box we realized someone had been into the box and had left us with a great mess - bolts and one part of frame missing. Springfree sent us those parts and we still were unable to get the trampoline together as the frame pieces just were not working. So Springfree suggested we take it back...that was a 2 1/2 hour drive out of our way, just one way, but we did and the store we purchased it from did an exchange, this time we got to see how a properly packaged box looks - someone definitely tampered with the one we had previously purchased. The store even gave us $200 back - so at least gave me faith in the store again. So finally after 2 weeks since we first purchased the trampoline we have it set up and my daughters and I have had a blast on the trampoline in the last 12 hours that it has been set up! I have never felt so safe on a trampoline before and its amazing to jump on. I totally recommend it - totally worth the money!!! Extremely satisfied customer!



Overall
5
Bounce
5
Safety
5
Quality
5

Excellent Trampoline!

Tom, Winnipeg, CANADA
Jul 21, 2015

This is a fantastic trampoline! The quality and safety are excellent, and we look forward to many years of fun. We're glad we spent the extra money to get the larger trampoline. We set it up ourselves a few days ago, it took us about 4 hours with 2 of us working at it, overall it was fairly straightforward. Our only complaint was that the instructions and videos did glaze over some steps, which made us take a bit longer than expected (and we've assembled a lot of Ikea products over the years!)



Overall
5
Bounce
5
Safety
5
Quality
5

Wow What Quality!!!!!!!!

Dave Jones, NSW, AUSTRALIA
Jul 20, 2015

This is the best trampoline we have ever had, our son is the judge and so far he can't stay away from it!!!!! Instructions to assemble are well thought out and easy to follow. Although this company offers a great install service which you should take advantage of if not handy. Would highly recommend this companies products to any one who asks me.

Love it!!!!



Overall
4
Bounce
3
Safety
5
Quality
3

Customer Service goes beyond warranty

Mike Sealock, Winchester, VA, UNITED STATES
Jul 15, 2015

Got a Spring Free trampoline 3 years ago and the mat just got a hole in it. The warranty expires after 2 years. I called customer service to complain and they stepped up and sent me a new mat even though mine was out of warranty... Now that's what I call GREAT customer service. Not too happy that the mat wore out, but with customer service like that I can't complain.



Overall
5
Bounce
5
Safety
5
Quality
5

Easy to assemble, fun for the whole family

Jason Coon, Duvall, WA, UNITED STATES
Jul 12, 2015

We spent a lot of time watching all the Springfree YouTube videos and doing comparisons with other brands. There really isn't any other trampoline engineered to be as safe as a Springfree, all the others add padding to make the old design safer, but the Springfree is safer by design.

We originally thought we were going to get the O92 large oval, but when we visited their store and got to jump on all the models we were hooked on the S113 large square. It felt much roomier and seemed to provide more "sweet spots" for bouncing.

I was a bit nervous about the install, as I'd heard the horror stories of how hard the last few rods can be to install due to the increased tension. However using the technique they show in the videos of grasping the rod underhanded, and pressing your elbow into your hip and using your legs to press forward it really was simple. I had difficulty with a couple, but once I figured out the technique it was remarkably simple, even the last ones went in with no trouble or extra effort. I did the install by myself, with only "hand me this, hand me that" type help from my 10 year old, and I was done in just over 2 hours.

My kids love it, and my wife and I enjoy it as well, definitely gets your heart pumping, great exercise for the kids, much better than having them play video games inside all summer long.


Pages